![]() We are so confident our product are built to last, within a 5 year period from the time of purchase, if a rare event of a malfunction should occur we will replace your product for free. Manufacturer's Warranty - SerialComm offers a 5-year Workmanship Warranty.We do not add restocking fees when returning a purchase within 30 days. We do not reimburse express shipping fees. We will return the full value of the order minus shipping costs. If for any reason, you 're not satisfied with your purchase within 30 days, you can return it with no penalties. Satisfaction Guarantee - We offer a 100% 30 Day Money Back Guarantee which most companies do not offer. ![]() There are no converters, Commercial or Industrial that surpass SerialComm's quality standards at any price tag. All converters are pretested prior to shipment and are fully guaranteed for 5 years. They are manufactured in a ISO-9001 certified facility using surface mount technology with lead free components.
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